ServiceNow Support Intern - Summer 2027

AutoTrader.com
Atlanta
Workplace: HybridFull timeUSD 24.23 - 36.35 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Interpersonal skills","Problem-solving","Analytical thinking","Teamwork"]

Join the ServiceNow Support and Operations team as an intern to help maintain the ServiceNow platform and support end users. You’ll troubleshoot and resolve issues, collaborate on new features and updates, monitor system performance, and generate reports to spot improvement opportunities. You’ll also document processes and participate in team meetings and operations planning with guidance from an assigned program mentor.

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FursaFursa
AutoTrader.com
AutoTrader.com
2 days ago

ServiceNow Support Intern - Summer 2027

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Join the ServiceNow Support and Operations team as an intern to help maintain the ServiceNow platform and support end users. You’ll troubleshoot and resolve issues, collaborate on new features and updates, monitor system performance, and generate reports to spot improvement opportunities. You’ll also document processes and participate in team meetings and operations planning with guidance from an assigned program mentor.
Location: Atlanta
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Assist with daily operations and maintenance of the ServiceNow platform.
  • •Provide technical support to end users, troubleshooting and resolving issues promptly.
  • •Collaborate on new features and updates with team members.
  • •Monitor system performance and generate reports to identify areas for improvement.
  • •Document processes, procedures, and best practices and participate in operations planning.

Pay and Benefits

Salary: USD 24.23 - 36.35 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •College student pursuing a bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline (GPA at least 3.0).
  • •Motivated self-starter with strong interpersonal skills.
  • •Excellent communication and interpersonal skills.
  • •Eagerness to learn and adapt to new technologies and processes.
  • •Foundational understanding of Microsoft Office 365, a software development language, and cloud applications.
Education:Bachelor's in Computer Science, Engineering, Information Systems or related discipline
Skills:CommunicationInterpersonal skillsProblem-solvingAnalytical thinkingTeamwork
Tech Stack:ServiceNowMicrosoft Office 365Cloud applicationsSoftware development language

Eligibility

Work Authorization:Sponsorship available.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn