Account Manager - Osaka

Agoda
Osaka
Full timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Analytical skills","Communication","Stakeholder management","Relationship building","Problem-solving","Negotiation","Multi-tasking","Commercial mindset"]

Own a portfolio of hotel partners and serve as the main point of contact for day-to-day commercial matters. Build strong partner relationships through regular communication, business reviews, and performance discussions. Track and analyze key metrics such as production, availability, rate competitiveness, pricing, cancellations, and Direct Share to identify gaps and recommend actions that improve visibility, conversion, and revenue. Support partners with Agoda programs, promotions, pricing tools, and inventory optimization while collaborating cross-functionally to resolve issues and provide updates.

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Agoda
Agoda
4 days ago

Account Manager - Osaka

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Own a portfolio of hotel partners and serve as the main point of contact for day-to-day commercial matters. Build strong partner relationships through regular communication, business reviews, and performance discussions. Track and analyze key metrics such as production, availability, rate competitiveness, pricing, cancellations, and Direct Share to identify gaps and recommend actions that improve visibility, conversion, and revenue. Support partners with Agoda programs, promotions, pricing tools, and inventory optimization while collaborating cross-functionally to resolve issues and provide updates.
Location: Osaka
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage a portfolio of hotel partners and act as the main point of contact for day-to-day commercial matters.
  • •Build and maintain partner relationships via regular communication, business reviews, and performance discussions.
  • •Monitor and analyze business metrics (production, availability, rate competitiveness, pricing, cancellations, and Direct Share) to identify performance gaps.
  • •Recommend practical actions to improve visibility, conversion, and revenue results.
  • •Support partners with Agoda programs, promotions, pricing tools, and inventory optimization; collaborate to resolve partner issues and provide updates.

Key Requirements

  • •Bachelor’s degree or equivalent practical experience.
  • •Experience in account management, sales, business development, or partner management.
  • •Strong analytical skills to interpret performance data and translate insights into actions.
  • •Excellent communication, stakeholder management, and relationship-building skills.
  • •Proficiency with business tools such as Excel, CRM systems, and presentation software.
Experience:Online travelHospitalityE-commerceTechnology
Education:Bachelor's
Skills:Analytical skillsCommunicationStakeholder managementRelationship buildingProblem-solvingNegotiationMulti-taskingCommercial mindset
Languages:JapaneseEnglish
Tech Stack:ExcelCRM systemsPresentation software

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn