Business Support Analyst Senior

USAA
San Antonio, Charlotte, Plano, Phoenix
Workplace: HybridFull timeUSD 85,040 - 162,550Function: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Collaboration","Risk management","Process improvement","Data analysis"]

Provide data analytics and reporting for the Corporate Communications and Public Affairs Office, using statistical methods to identify trends and root causes. Build data visualizations, dashboards, and ad-hoc reports that leaders use to make decisions for high-profile initiatives including philanthropy, public relations optimization, and stakeholder brand perception. Support business operations through documentation, presentations, and risk/control-related analytics while working with systems and BI tools to improve reporting capabilities.

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FursaFursa
USAA
USAA
1 day ago

Business Support Analyst Senior

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide data analytics and reporting for the Corporate Communications and Public Affairs Office, using statistical methods to identify trends and root causes. Build data visualizations, dashboards, and ad-hoc reports that leaders use to make decisions for high-profile initiatives including philanthropy, public relations optimization, and stakeholder brand perception. Support business operations through documentation, presentations, and risk/control-related analytics while working with systems and BI tools to improve reporting capabilities.
Location: San Antonio, Charlotte, Plano, Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide data analytics services to the Corporate Communications and Public Affairs Office, collecting and analyzing data for trends using statistical techniques.
  • •Develop and maintain understanding of complex business functions to support business goals, objectives, distribution channels, and process simplification using data.
  • •Generate reports, data visualizations, and ad-hoc analytics work products for management and regulatory stakeholders.
  • •Review and analyze reports and recommend improvements to matrix and reporting controls.
  • •Support planning, research, development, and implementation of applications and processes, including documentation of new and revised departmental procedures.
Travel: Low travel

Pay and Benefits

Salary: USD 85,040 - 162,550
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeaveAdoption AssistancePaid LeavePaid HolidaysWellness StipendVolunteer Time

Key Requirements

  • •Bachelor's degree; OR 4 years of relevant education and/or experience.
  • •5-6 years of experience in end-to-end analysis or operations, including requirement gathering/documentation, operational planning/forecasting, data analytics, or current/future state analysis.
  • •Advanced knowledge of systems coordination, process/product review, and development of management information requirements for business functions.
  • •Knowledge of business operations and systems/business requirements processes.
  • •Experience with BI and data tools including Tableau, Microsoft Power BI, Google Analytics, SQL, Python, and R.
Education:Bachelor's
Skills:CollaborationRisk managementProcess improvementData analysis
Tech Stack:TableauMicrosoft Power BIGoogle AnalyticsSQLPythonR

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn