Sales & Service Manager - Square One

Alo Yoga
Mississauga
Workplace: OnsiteFull timeCAD 74,000 - 90,000 annuallyFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Coaching","Leadership","Time management","Personal accountability"]

Lead store sales and guest experience by rooting out sales opportunities, overseeing floor execution, and coaching the Sales & Service team. Partner with the General Manager on sales strategy, budgeting, reporting, and quarterly planning while representing the business in meetings. Drive community and brand-aligned service through talent development, succession planning, and effective scheduling, ensuring the store consistently delivers exceptional experiences.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
5 days ago

Sales & Service Manager - Square One

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead store sales and guest experience by rooting out sales opportunities, overseeing floor execution, and coaching the Sales & Service team. Partner with the General Manager on sales strategy, budgeting, reporting, and quarterly planning while representing the business in meetings. Drive community and brand-aligned service through talent development, succession planning, and effective scheduling, ensuring the store consistently delivers exceptional experiences.
Location: Mississauga
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, escalating process or system gaps with the General Manager
  • •Oversee the Sales & Service team to execute exceptional guest experience through connection assessment, product education, and feedback/coaching
  • •Build client relationships daily and ensure effective sales floor coverage via workforce solutions and selling initiatives
  • •Partner with the General Manager to build and implement Sales & Service strategy, including budgeting, reporting, and quarterly business review/sales planning
  • •Lead the Sales, Service, and Community team through accountability, continuous coaching, talent development, recruitment/succession planning, and scheduling

Pay and Benefits

Salary: CAD 74,000 - 90,000 annually
Perks:Employee DiscountWellness StipendHealth InsuranceDentalVision401kParent SupportMonthly IncentivesClothing AllowanceYoga ClassesCommuter Benefits

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Extraordinary interpersonal and communication skills (verbal and written)
  • •Ability to handle multiple tasks in a changing environment with strong time management and personal accountability
  • •Physical ability to move throughout the store and lift/push/carry up to 50 pounds
Experience:3-5 yearsRetail
Skills:Interpersonal communicationCoachingLeadershipTime managementPersonal accountability
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn