Fortinet

4 months ago

Renewals Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Own the renewal sales cycle for Commercial and Mid-Enterprise customers in an assigned territory in Canada. You’ll support renewals end-to-end by partnering with customers, field sales, inside territory account managers, and channel partners, handling inbound requests, and driving cross- and up-sell opportunities. Use Salesforce, a renewal tracking system, and FreshDesk to generate reports, quotes, re-quotes, and troubleshoot renewals to meet KPIs and territory renewal goals.

Location: Sunnyvale

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Support the full Renewal Sales cycle by interfacing with customers, sales reps, inside territory account managers, and channel partners/distributors.
•Assist customers and partners with security and support license renewals for current and expired contracts.
•Generate install base reports, create and manage renewal quotes and re-quotes, and support renewals/up-sell/trading-up workflows.
•Manage inbound renewal inquiries via email alias and lead/corporate phone calls within SLAs.
•Use Salesforce, the Renewal Tracking System, and FreshDesk daily to optimize renewal opportunity management and meet KPIs/territory renewal goals.

Travel: Extensive travel

Pay and Benefits

Salary: USD 60,000 - 85,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid LeaveRetirement

Key Requirements

•Intermediate expertise using Salesforce, MS Excel, MS Word, and MS PowerPoint.
•1+ year of Renewals, Sales, or Operations experience (preferably in B2B tech).
•Track record of meeting individual or team quotas on monthly, quarterly, or annual schedules.
•Knowledge of commonly used cybersecurity terminology and products.
•Understanding of B2B channel sales and direct sales motions.

Experience:1+ yearsB2B techCyber securityChannel sales

Education:Bachelor's

Skills:Professional phone/email communicationAttention to detailAnalytical skillsCustomer service mindsetTeamwork

Tech Stack:SalesforceMS ExcelMS WordMS PowerPointFreshDesk TicketingRenewal Tracking SystemSalesforce CRMFortiGuardFortiCare

Company Brief

Fortinet

Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Austin, United States

Founded: 1994

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Fortinet

4 months ago

Renewals Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Sunnyvale

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Support the full Renewal Sales cycle by interfacing with customers, sales reps, inside territory account managers, and channel partners/distributors.
•Assist customers and partners with security and support license renewals for current and expired contracts.
•Generate install base reports, create and manage renewal quotes and re-quotes, and support renewals/up-sell/trading-up workflows.
•Manage inbound renewal inquiries via email alias and lead/corporate phone calls within SLAs.
•Use Salesforce, the Renewal Tracking System, and FreshDesk daily to optimize renewal opportunity management and meet KPIs/territory renewal goals.

Travel: Extensive travel

Pay and Benefits

Salary: USD 60,000 - 85,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid LeaveRetirement

Key Requirements

•Intermediate expertise using Salesforce, MS Excel, MS Word, and MS PowerPoint.
•1+ year of Renewals, Sales, or Operations experience (preferably in B2B tech).
•Track record of meeting individual or team quotas on monthly, quarterly, or annual schedules.
•Knowledge of commonly used cybersecurity terminology and products.
•Understanding of B2B channel sales and direct sales motions.

Experience:1+ yearsB2B techCyber securityChannel sales

Education:Bachelor's

Skills:Professional phone/email communicationAttention to detailAnalytical skillsCustomer service mindsetTeamwork

Tech Stack:SalesforceMS ExcelMS WordMS PowerPointFreshDesk TicketingRenewal Tracking SystemSalesforce CRMFortiGuardFortiCare

Company Brief

Fortinet

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Austin, United States

Founded: 1994

Website LinkedIn