Assistant Store Manager - Riyadh

Apparel Group
Riyadh
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Customer service","Suggestive selling","Team coordination","Attention to detail","Security awareness"]

Drive outstanding customer service on the shop floor to maximize sales. Assist the Store Manager with day-to-day, efficient, and profitable store operations in line with company policies. Own end-to-end store responsibility when the Store Manager is absent, manage daily rosters and staff grievances, maintain visual merchandising standards, and actively promote the Club Apparel loyalty program to increase repeat visits. Provide feedback to the Store and Area Managers on staff and product performance.

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Apparel Group
Apparel Group
3 years ago

Assistant Store Manager - Riyadh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Drive outstanding customer service on the shop floor to maximize sales. Assist the Store Manager with day-to-day, efficient, and profitable store operations in line with company policies. Own end-to-end store responsibility when the Store Manager is absent, manage daily rosters and staff grievances, maintain visual merchandising standards, and actively promote the Club Apparel loyalty program to increase repeat visits. Provide feedback to the Store and Area Managers on staff and product performance.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure retail staff deliver the highest levels of customer service and have the skills/support needed to maximize sales.
  • •Assist the Store Manager with efficient, profitable store operations in line with company policies and procedures.
  • •Take end-to-end store responsibility when the Store Manager is absent.
  • •Maintain visual merchandising standards and implement operating procedures per company standards.
  • •Manage daily rosters, leave, and grievances; promote the Club Apparel loyalty program; provide feedback to the Store/Area Managers.

Key Requirements

  • •Must be fashionable/well-groomed and have up-to-date product knowledge to minimize stock loss.
  • •Maintain knowledge of new product, trends, and fashion directives to anticipate customer needs.
  • •Ensure retail staff can deliver the highest levels of customer service to maximize sales.
  • •Must be updated about the brands in the group for suggestive selling to customers.
  • •Must be physically fit to stand for extended hours and handle heavy lifting.
Skills:Customer serviceSuggestive sellingTeam coordinationAttention to detailSecurity awareness

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn