VENUE IT REPRESENTATIVE

Live Nation Entertainment
Virginia
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Troubleshooting","Independent reasoning","Organizational skills","Attention to detail"]

Provide onsite IT troubleshooting for venue administrative, operations, and production staff. Track and escalate persistent technology issues to remote support teams, serve as the onsite liaison, and guide visiting IT service providers. Support tour production by establishing artist internet connectivity and meeting IT riders before and on day of show. Ensure POS and access control systems are ready, and help deploy, maintain, and inventory onsite IT equipment during seasonal preparations.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

VENUE IT REPRESENTATIVE

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide onsite IT troubleshooting for venue administrative, operations, and production staff. Track and escalate persistent technology issues to remote support teams, serve as the onsite liaison, and guide visiting IT service providers. Support tour production by establishing artist internet connectivity and meeting IT riders before and on day of show. Ensure POS and access control systems are ready, and help deploy, maintain, and inventory onsite IT equipment during seasonal preparations.
Location: Virginia
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide onsite IT troubleshooting assistance as needed to venue administrative, operations, and production staff.
  • •Identify, track, and help resolve persistent issues, escalating to remote support/service delivery teams.
  • •Act as an onsite liaison with remote IT support teams troubleshooting reported venue technology issues.
  • •Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals.
  • •Provide proactive day-of-show IT event support by ensuring no outstanding hardware/software issues with POS or access control technologies prior to gates opening.

Key Requirements

  • •Provide onsite IT troubleshooting assistance to venue staff across administrative, operations, and production areas.
  • •Identify, track, and help resolve persistent venue technology issues, following established escalation procedures.
  • •Serve as an onsite liaison with remote IT support teams troubleshooting venue technologies.
  • •Provide guided access for visiting IT service or support providers.
  • •Support tour production by establishing artist internet connectivity and fulfilling artist/tour IT riders prior to and on day of show.
Skills:CommunicationTroubleshootingIndependent reasoningOrganizational skillsAttention to detail
Tech Stack:Apple iOSMS WindowsNetwork technologiesPOS terminalsPoint of saleAccess control technologiesInternet connectivity

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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