Hostess (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: high_schoolSkills: ["Resilience","Quality","Leadership","Agility","Hosting","Reservation Management","Guest Relations","Product and Service Knowledge","Administrative Services"]

Welcome and seat guests, manage reservations and walk-in waitlists, and coordinate seating to keep service flowing smoothly during busy periods. Maintain cleanliness and organization in the waiting area, provide menu recommendations and special-request support, and handle guest concerns professionally. Use reservation/booking systems to confirm and update availability, communicate with servers and kitchen staff for table turnovers, and process cash transactions for walk-ins.

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FursaFursa
Power International Holding
Power International Holding
12 hours ago

Hostess (QA)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Welcome and seat guests, manage reservations and walk-in waitlists, and coordinate seating to keep service flowing smoothly during busy periods. Maintain cleanliness and organization in the waiting area, provide menu recommendations and special-request support, and handle guest concerns professionally. Use reservation/booking systems to confirm and update availability, communicate with servers and kitchen staff for table turnovers, and process cash transactions for walk-ins.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome guests as they arrive, creating a warm, friendly atmosphere to enhance the dining experience.
  • •Coordinate seating assignments based on reservations, walk-ins, and table availability to ensure timely service.
  • •Maintain a waitlist for walk-in guests, estimating wait times and updating guests on their status.
  • •Manage reservations in the booking system by confirming bookings, updating availability, and handling changes or special requests.
  • •Communicate with servers and kitchen staff to coordinate table turnover timing and relay special requests; address complaints professionally.

Key Requirements

  • •Minimum 5 years working experience, with 3 years of relevant working experience.
  • •Strong interpersonal and communication skills to greet guests and address inquiries professionally.
  • •Excellent organizational skills to manage reservations, waitlists, and seating assignments efficiently.
  • •Ability to handle unexpected situations with quick thinking and problem-solving, including accommodating last-minute needs.
  • •Meticulous attention to detail for accurate wait times, reservation handling, and maintaining cleanliness in the waiting area.
Experience:5+ years
Education:High School
Skills:ResilienceQualityLeadershipAgilityHostingReservation ManagementGuest RelationsProduct and Service KnowledgeAdministrative Services
Tech Stack:Reservation/booking systemAI Fluency

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website