NCIS Field Computer Specialist | Active Top Secret clearance

General Dynamics
United States
Workplace: OnsiteFull timeUSD 85,000 - 115,000 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: associatesSkills: ["Analytical thinking","Critical thinking","Troubleshooting","Documentation","Communication"]

Serve as an on-site Field Computer Specialist for NCIS, supporting the IT Technology Development organization at Joint Base Anacostia-Bolling. Provide installation, configuration, troubleshooting, and maintenance for end-user hardware and application software across government enclaves. Manage ServiceNow change/ticketing and asset inventory, coordinate resolution of network outages, support SIPR token Trusted Agent tasks, and assist with VTC deployment, maintenance, and user support across assigned sites.

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General Dynamics
General Dynamics
1 month ago

NCIS Field Computer Specialist | Active Top Secret clearance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Serve as an on-site Field Computer Specialist for NCIS, supporting the IT Technology Development organization at Joint Base Anacostia-Bolling. Provide installation, configuration, troubleshooting, and maintenance for end-user hardware and application software across government enclaves. Manage ServiceNow change/ticketing and asset inventory, coordinate resolution of network outages, support SIPR token Trusted Agent tasks, and assist with VTC deployment, maintenance, and user support across assigned sites.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Provide technical advice and guidance on installation, adaptation, configuration, and enhancement of technical products and systems.
  • •Provide IT support across the area of responsibility and assist with user troubleshooting in person or via remote control.
  • •Use ServiceNow for change management, ticketing, and asset inventory; accurately document work in problem-tracking software.
  • •Coordinate troubleshooting for resolution of network outages and analyze, troubleshoot, and resolve computer-related and business application issues.
  • •Support Trusted Agent functions for the SIPR Token program and assist with VTC system deployment, maintenance, requirements gathering, and equipment ordering for NMCI.

Pay and Benefits

Salary: USD 85,000 - 115,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLearning Budget

Key Requirements

  • •Active Top Secret clearance.
  • •5+ years of experience with network administration and user support in a large government/military environment (military experience is a plus).
  • •Ability to install, operate, configure, and maintain multiple business/end-user application software in a government installation.
  • •Familiarity with technical support concepts, practices, and procedures across support applications.
  • •Security+ CE plus GSEC, SSCP, or CCNA-Security; AAS degree or equivalent work experience.
Experience:5+ yearsGovernmentDefenseIntelligenceNetwork administrationTechnical support
Education:Associate's
Skills:Analytical thinkingCritical thinkingTroubleshootingDocumentationCommunication
Certifications:CompTIA Security+ CEGSECSSCPCCNA-Security
Tech Stack:ServiceNowSIPR TokenVTCNMCI

Eligibility

Security Clearance:Top Secret

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn