Augsburg - Kundenservice / Station Specialist (m/w/d)

Roadsurfer
Germany
Workplace: OnsiteFull timeEUR 32,000 - 32,400 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Customer service","Problem-solving"]

Customer-focused Station Specialist responsible for welcoming and handing over campers to guests, assisting with daily station duties, and ensuring campers are clean and ready for travel. Hands-on team player with basic customer service experience, a valid B driver’s license, and fluency in German and English. Plays a key role in creating a joyful start to every road trip at the Augsburg station.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Roadsurfer
Roadsurfer
7 months ago

Augsburg - Kundenservice / Station Specialist (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Customer-focused Station Specialist responsible for welcoming and handing over campers to guests, assisting with daily station duties, and ensuring campers are clean and ready for travel. Hands-on team player with basic customer service experience, a valid B driver’s license, and fluency in German and English. Plays a key role in creating a joyful start to every road trip at the Augsburg station.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Greet and engage customers at camper pickup and drop-off, ensuring a memorable roadsurfer experience.
  • •Explain and hand over campers personally to customers.
  • •Assist with thorough cleaning of campers, both inside and outside.
  • •Support the station team with daily tasks to ensure customers start their holiday with joy.

Pay and Benefits

Salary: EUR 32,000 - 32,400 annually
Perks:Camper BudgetDiscounts

Key Requirements

  • •Hands-on and able to jump in and help at any time
  • •Experience in customer service is preferred
  • •Driver's license Class B (Führerschein Klasse B)
  • •Good German and English language skills
  • •Able to assist with daily station tasks and camper cleaning (interior and exterior)
Experience:HospitalityCampingCustomer service
Skills:CommunicationCustomer serviceProblem-solving
Languages:GermanEnglish

Company Brief

Roadsurfer
Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.
Industry: Online Marketplaces
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: Munich, Germany
Founded: 2016
WebsiteLinkedIn