Officer, Collection Operations

First Abu Dhabi Bank
Abu Dhabi
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 3+ yearsEducation: bachelorsSkills: ["Self-management","Customer experience","Coordination","Attention to detail","Communication"]

Handle collections legal operations and follow assigned cases through ADGM court and related matter types (e.g., cheque execution, REPO, civil cases against the bank). Coordinate with law firms to file cases within agreed timelines, update systems and legal flags, and support resolutions of escalations from collections channels. Work with Collection and Recovery teams for in-court settlements and releases, retrieve and return original files, and attend expert meetings and mandatory training.

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FursaFursa
First Abu Dhabi Bank
First Abu Dhabi Bank
4 days ago

Officer, Collection Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Handle collections legal operations and follow assigned cases through ADGM court and related matter types (e.g., cheque execution, REPO, civil cases against the bank). Coordinate with law firms to file cases within agreed timelines, update systems and legal flags, and support resolutions of escalations from collections channels. Work with Collection and Recovery teams for in-court settlements and releases, retrieve and return original files, and attend expert meetings and mandatory training.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Coordinate with law firms for new cases assigned for ADGM court and other case types, following stages and updating system trackers.
  • •Liaise with law firms to get cases filed per agreed TAT and share any required additional documents.
  • •Update systems and legal flags for allocated cases and handle referred requests and escalations for collections-related matters.
  • •Support settlements and releases by working with Collection and Recovery teams for in-court or related legal support/advisory when applicable.
  • •Handle assigned cases against the bank, ensure original file retrieval/returns per process and policy, and attend expert meetings when required.

Key Requirements

  • •Bachelor’s degree.
  • •Minimum 3 years of relevant experience in the banking sector.
  • •Stay updated on bank policies, procedures, and central bank regulations.
  • •Achieve the required proficiency on competencies and skills for the role.
  • •Complete mandatory training and adhere to company policies and values.
Experience:3+ yearsBanking sector
Education:Bachelor's
Skills:Self-managementCustomer experienceCoordinationAttention to detailCommunication

Company Brief

First Abu Dhabi Bank
First Abu Dhabi Bank (FAB) is the UAE’s largest bank, offering retail, corporate, investment banking, wealth and Islamic banking services across multiple continents, formed by the 2017 merger of First Gulf Bank and National Bank of Abu Dhabi.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2017
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