IT Support Intern

Amber Studio
Guadalajara
Workplace: OnsiteContractFunction: IT Support & HelpdeskSkills: ["Customer service mindset","Responsibility","Organizational skills","Teamwork","Communication"]

Support the IT department with day-to-day operational and administrative tasks, including distributing and setting up computers and peripherals, assisting employees with basic hardware/software questions, and following up on support requests under supervision. Help maintain and label IT assets, verify equipment condition, and keep IT records, logs, and spreadsheets up to date. Contribute to deployment and equipment setup projects and assigned process-improvement initiatives.

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FursaFursa
Amber Studio
Amber Studio
4 days ago

IT Support Intern

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support the IT department with day-to-day operational and administrative tasks, including distributing and setting up computers and peripherals, assisting employees with basic hardware/software questions, and following up on support requests under supervision. Help maintain and label IT assets, verify equipment condition, and keep IT records, logs, and spreadsheets up to date. Contribute to deployment and equipment setup projects and assigned process-improvement initiatives.
Location: Guadalajara
Workplace: Onsite
Employment Type: Contract
Job Function: IT Support & Helpdesk
Seniority: Intern level

Key Responsibilities

  • •Assist with distributing and collecting computer equipment and set up computers, monitors, keyboards, and peripherals.
  • •Perform basic computer configuration following established procedures and escalate technical issues to the IT team when needed.
  • •Maintain and update the IT asset inventory, including labeling/organizing equipment and verifying physical condition.
  • •Provide basic employee assistance for common hardware and software questions and support approved software installations.
  • •Document simple IT procedures and update IT records, logs, and tracking spreadsheets; support deployment and equipment setup projects.

Pay and Benefits

Perks:Learning Budget

Key Requirements

  • •Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or Computer Engineering.
  • •Basic computer skills and interest in learning IT support and technology.
  • •Familiarity with Microsoft Office (Word, Excel, Outlook).
  • •Working knowledge of Windows 10 and Windows 11.
  • •Basic computer hardware knowledge.
Education:
Skills:Customer service mindsetResponsibilityOrganizational skillsTeamworkCommunication
Tech Stack:Microsoft OfficeWordExcelOutlookWindows 10Windows 11Ticketing system

Company Brief

Amber Studio
Amber Studio is a game development studio that provides art, design, and engineering services for game and interactive entertainment projects, collaborating with publishers and developers on character, environment, and technical production.
Industry: Gaming
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