Capacity Operations Manager

Baseten
San Francisco
Workplace: HybridFull timeUSD 225,000 - 235,000 annuallyFunction: Business OperationsExperience: 5+ yearsSkills: ["Analytical thinking","Comfort with ambiguity","Cross-functional collaboration","Process-driven execution","Ownership mindset"]

Own the operational and analytical supply side of Baseten’s GPU fleet, keeping the maximum number of GPUs online and healthy. Manage GPU fleet lifecycle, health, observability, utilization monitoring, and remediation across neocloud and bare metal environments. Build live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity, drive supplier health accountability through SLAs and RMA cycles, and coordinate cross-functionally to prevent capacity downtime.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Baseten
Baseten
3 days ago

Capacity Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the operational and analytical supply side of Baseten’s GPU fleet, keeping the maximum number of GPUs online and healthy. Manage GPU fleet lifecycle, health, observability, utilization monitoring, and remediation across neocloud and bare metal environments. Build live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity, drive supplier health accountability through SLAs and RMA cycles, and coordinate cross-functionally to prevent capacity downtime.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Drive suppliers to keep the maximum amount of the GPU fleet online and healthy.
  • •Maintain live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity by supplier and by cluster.
  • •Own supplier-attributed fleet health accountability, including replacement SLAs, MTTR, and RMA cycle times for in-scope suppliers.
  • •Monitor SLA performance against contract terms, file and pursue credit claims, and enforce remediation plans when suppliers fall short.
  • •Coordinate internal communications when suppliers need to perform maintenance that impacts availability for Baseten stakeholders.

Pay and Benefits

Salary: USD 225,000 - 235,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

  • •5 to 10+ years in infrastructure work across the compute lifecycle to maximize functional compute in a hyperscale, cloud, or large-scale compute environment.
  • •Direct experience managing GPU/server/data center hardware supplier relationships, including fleet health, RMA processes, and contracted vs. delivered capacity.
  • •Highly analytical: able to pull data, build reports, and generate insights independently.
  • •Comfort with ambiguity, including identifying what needs to exist and building it.
  • •Strong cross-functional collaboration with finance, infrastructure/engineering, legal, and security.
Experience:5+ yearsInfrastructureCompute lifecycleHyperscale cloudLarge-scale compute
Skills:Analytical thinkingComfort with ambiguityCross-functional collaborationProcess-driven executionOwnership mindset
Tech Stack:GPU fleetNeocloudBare metalObservabilityUtilization monitoringSLAsRMAMTTRNVIDIA H100NVIDIA H200NVIDIA GB200

Company Brief

Baseten
Baseten provides an inference-first ML infrastructure platform that lets engineering and ML teams deploy, serve, and scale machine-learning models with optimized performance, autoscaling, and GPU-backed hosting for production AI applications. ([crunchbase.com](https://www.crunchbase.com/organization/baseten?utm_source=openai))
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2019
Glassdoor
Glassdoor: 5.0
WebsiteLinkedInGlassdoor