CarMax

4 weeks ago

Business Office Customer Service Associate - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Support store operations by providing customer service and managing the accurate processing of retail/wholesale sales, auctions, and appraisals. You’ll process and audit critical paperwork (deal jackets, finance contracts, DMV documentation), handle cash management and security protocols, and ensure titles/payoffs are correctly documented for funding. You may also train and mentor new associates, perform clerical data entry/reconciliation, and follow EH&S requirements in a fast-paced store environment.

Location: Louisville

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
•Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
•Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
•Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
•Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.

Pay and Benefits

Salary: USD 15 - 27.7 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Ability to read, interpret, and record data accurately for compliance and reporting.
•Strong organizational and multitasking skills in a deadline-driven environment.
•Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
•Effective verbal and written communication skills for customer and team interactions.
•Flexibility to work varied schedules, including nights, weekends, and holidays.

Skills:Customer serviceAttention to detailOrganizational skillsMultitaskingConfidentiality

Tech Stack:Microsoft Office

Company Brief

CarMax

Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.

Industry: Automotive

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Richmond, United States

Founded: 1993

Website LinkedIn

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CarMax

4 weeks ago

Business Office Customer Service Associate - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Louisville

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
•Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
•Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
•Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
•Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.

Pay and Benefits

Salary: USD 15 - 27.7 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Ability to read, interpret, and record data accurately for compliance and reporting.
•Strong organizational and multitasking skills in a deadline-driven environment.
•Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
•Effective verbal and written communication skills for customer and team interactions.
•Flexibility to work varied schedules, including nights, weekends, and holidays.

Skills:Customer serviceAttention to detailOrganizational skillsMultitaskingConfidentiality

Tech Stack:Microsoft Office

Company Brief

CarMax

Industry: Automotive

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Richmond, United States

Founded: 1993

Website LinkedIn