Network Manager
HSBC
United Kingdom
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Leadership","Coaching","Customer focus","Risk management","Problem-solving"]Lead the day-to-day operational running of a branch network, line managing Customer Service Team colleagues while coaching and developing the wider team. Put customers at the center by supporting and fulfilling needs through the channel of their choice, and promoting a customer-centric culture. Manage branch risks and controls to minimize operational losses, represent HSBC in the local community, and drive a digital-first culture for products and services.

