Full Time Branch Ambassador - Bastrop

Discover Financial
United States
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Hospitality","Empathy","Communication","Attention to detail","Adaptability"]

Deliver a hospitality-first, compliance-focused banking experience in the Bastrop branch. Accurately process high-volume cash transactions while meeting security, audit, and BSA/AML requirements. Educate customers on mobile banking, remote deposit capture, and contactless payments, then identify customer needs through attentive listening and recommend the right digital tools or solutions. Support surrounding branches when needed and maintain reliable, flexible coverage schedules.

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FursaFursa
Discover Financial
Discover Financial
1 month ago

Full Time Branch Ambassador - Bastrop

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deliver a hospitality-first, compliance-focused banking experience in the Bastrop branch. Accurately process high-volume cash transactions while meeting security, audit, and BSA/AML requirements. Educate customers on mobile banking, remote deposit capture, and contactless payments, then identify customer needs through attentive listening and recommend the right digital tools or solutions. Support surrounding branches when needed and maintain reliable, flexible coverage schedules.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and negotiable instrument processing) with 100% accuracy.
  • •Maintain a compliance-first mindset and follow security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on mobile banking, remote deposit capture, and contactless payments to improve convenience and security.
  • •Listen to customers to identify personal or business goals and match them with appropriate digital tools or banking solutions.
  • •Greet customers and support a high-volume, community-focused experience; assist surrounding branches within a 50-mile radius as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVision401kPaid LeaveEducation AssistanceLife InsuranceDisability InsurancePaid Parental

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification.
  • •At least 1 year of Retail, Sales, or Customer Service experience.
  • •At least 6 months of cash handling experience.
  • •Applicants must be able to attend all required training sessions.
  • •Proficient in G-Suite (preferred) and strong written and oral communication skills (preferred).
Experience:RetailSalesCustomer service
Education:High School
Skills:HospitalityEmpathyCommunicationAttention to detailAdaptability
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn