Home Lending Enterprise Retail Sales Manager

KeyCorp
Connecticut
Workplace: HybridFull timeFunction: SalesEducation: bachelorsSkills: ["Communication","Leadership","Coaching","Collaboration","Customer service"]

Lead an enterprise home lending retail team by building a high-performing sales culture and recruiting, coaching, and managing Mortgage Loan Originators and related associates. Drive mortgage and home equity production goals across retail branch markets and Key Private Bank (KPB) referral areas, manage pipeline quality and pull-through, and ensure compliance with lending policies and consumer regulations. Partner with retail and home lending leaders to improve execution, training, and client experience while originating and managing a local book of business.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
KeyCorp
KeyCorp
1 month ago

Home Lending Enterprise Retail Sales Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead an enterprise home lending retail team by building a high-performing sales culture and recruiting, coaching, and managing Mortgage Loan Originators and related associates. Drive mortgage and home equity production goals across retail branch markets and Key Private Bank (KPB) referral areas, manage pipeline quality and pull-through, and ensure compliance with lending policies and consumer regulations. Partner with retail and home lending leaders to improve execution, training, and client experience while originating and managing a local book of business.
Location: Connecticut
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Build, develop, coach, motivate, and lead a team of Mortgage Loan Originators (MLOs), CDLOs and/or mortgage associates.
  • •Achieve or exceed mortgage and home equity production goals across assigned retail branch and KPB markets; manage and evaluate performance.
  • •Ensure MLO adherence to branch and private bank coverage model and manage market/branch/KPB pipeline quality, pull-through, and funding rates.
  • •Serve as a residential real-estate options/products lending expert with joint accountability with Retail Leaders, Branch Managers, and KPB Leaders.
  • •Oversee compliance and quality control, including CRA/LMI/MMCT requirements, government regulations, documentation/disclosures, and timely resolution of client complaints.
Travel: Low travel

Pay and Benefits

Perks:CommissionDeferred Incentive

Key Requirements

  • •5+ years of mortgage experience or equivalent retail/lending experience that includes selling financial products.
  • •Proven ability to develop and execute business plans and meet/exceed results.
  • •3+ years management experience in a retail sales environment.
  • •Proven network of local real estate COIs and past client book of business.
  • •Ability to build, coach, and lead a high-performing team to deliver high-quality originations and strong client satisfaction.
Experience:Mortgage lendingHome equity lendingRetail salesFinancial productsReal estate lending
Education:Bachelor's in Business or Finance
Skills:CommunicationLeadershipCoachingCollaborationCustomer service

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn