Registration/Titles Specialist

Carvana
United States
Workplace: OnsiteFull timeUSD 16 - 17.5 hourlyFunction: Administration & Executive AssistanceExperience: 1-2 yearsSkills: ["Attention to detail","Critical thinking","Customer service","Adaptability","Written communication"]

Own the end-to-end vehicle title and registration process in a fast-paced, in-office role at our Tempe headquarters. Review and process title-transfer documentation, resolve complex discrepancies with customers, DMVs, lienholders, and partners, and accurately update records across multiple systems. You’ll also notarize customer documents via inbound video calls, prepare and mail registration packets, and keep detailed case notes to ensure seamless handoffs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
1 month ago

Registration/Titles Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own the end-to-end vehicle title and registration process in a fast-paced, in-office role at our Tempe headquarters. Review and process title-transfer documentation, resolve complex discrepancies with customers, DMVs, lienholders, and partners, and accurately update records across multiple systems. You’ll also notarize customer documents via inbound video calls, prepare and mail registration packets, and keep detailed case notes to ensure seamless handoffs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Review, process, and complete documentation required to transfer vehicle titles, ensuring accuracy and compliance with state-specific regulations.
  • •Contact customers, DMVs, lienholders, and third parties to collect missing/corrected documents and resolve complex title discrepancies.
  • •Input, cross-reference, and retrieve data across multiple databases and tracking systems with high accuracy.
  • •Process, finalize, and mail customer registration packets and interact with state and county licensing departments through multiple communication channels.
  • •Serve as the voice of Carvana on inbound video calls to notarize documents, guide customers through ownership transition, and maintain detailed customer records and case notes.

Pay and Benefits

Salary: USD 16 - 17.5 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquityPaid Leave

Key Requirements

  • •1–2 years of work experience in an administrative, data entry, or customer-facing capacity.
  • •Ability to navigate multiple systems, learn new tools quickly, and troubleshoot effectively.
  • •High resilience and critical thinking with the ability to adapt to rapid change and make careful decisions.
  • •Strong attention to detail for cross-referencing documents and ensuring accurate, compliant title transfers.
  • •Obtain a Remote Online Notary (RON) certification and/or local Notary commission within 90 days (Carvana sponsors the process).
Experience:1-2 years
Skills:Attention to detailCritical thinkingCustomer serviceAdaptabilityWritten communication
Certifications:Remote Online Notary (RON)
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn