Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Accountability"]

Lead a Coach store’s sales floor presence to achieve sales targets and deliver an exceptional customer experience. Embody Coach values, roll out company initiatives, and create a collaborative, inclusive environment. Monitor and analyze sales data to improve store performance, support clienteling for long-term relationships, and guide the team through hiring, training, feedback, and accountability. Provide HR and conflict-resolution support when leadership is absent.

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Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead a Coach store’s sales floor presence to achieve sales targets and deliver an exceptional customer experience. Embody Coach values, roll out company initiatives, and create a collaborative, inclusive environment. Monitor and analyze sales data to improve store performance, support clienteling for long-term relationships, and guide the team through hiring, training, feedback, and accountability. Provide HR and conflict-resolution support when leadership is absent.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador and embody Coach values to increase brand awareness.
  • •Establish a collaborative, inclusive team environment and monitor/analyze sales data to identify trends and improve store performance.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed; provide feedback and guidance to improve performance.
  • •Provide HR and conflict resolution support to the team in absence of leadership team, while enforcing company and store policies and procedures.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift at least 25 lbs regularly, with occasional lifts up to 50 lbs, and to climb, bend, kneel, and maneuver sales floor and stockroom.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce team compliance with company and store operational policies and procedures.
Experience:1+ yearsRetailFashion
Skills:LeadershipCustomer focusCollaborationConflict resolutionAccountability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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