TikTok Shop - Star Creator, Special Project Manager

TikTok
Los Angeles
Full timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Data-driven mindset","Analytical skills","Cross-functional collaboration","Communication","Strategic thinking"]

Manage operations strategy initiatives for TikTok Shop’s US e-commerce team. Improve productivity through workflow management, streamlining efforts, and end-to-end project delivery. Use data-driven insights to track performance and uncover improvement opportunities, collaborating with cross-functional teams to execute business priorities. Establish scalable collaboration frameworks and drive projects across creator performance management, creator incubation, merchandising/matchmaking, and content quality improvement.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Star Creator, Special Project Manager

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Last checked: 21 hours agoStatus: Live

Job Summary

Manage operations strategy initiatives for TikTok Shop’s US e-commerce team. Improve productivity through workflow management, streamlining efforts, and end-to-end project delivery. Use data-driven insights to track performance and uncover improvement opportunities, collaborating with cross-functional teams to execute business priorities. Establish scalable collaboration frameworks and drive projects across creator performance management, creator incubation, merchandising/matchmaking, and content quality improvement.
Location: Los Angeles
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Develop in-depth knowledge of e-commerce creator operations, workflows, and systems.
  • •Use data-driven insights to inform decisions, track performance, and identify improvement opportunities.
  • •Collaborate with cross-functional teams to align priorities and execute business strategies.
  • •Optimize operational processes to increase overall productivity.
  • •Establish best-in-class frameworks for cross-team collaboration and ways of working.

Key Requirements

  • •Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field.
  • •Strong analytical skills with a data-driven mindset; leverage metrics to guide decisions.
  • •Experience in program/project management, consulting, change management, or operations strategy.
  • •Ability to manage projects from inception through implementation, including process optimization and scaling efficiency initiatives.
  • •Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, MS Project) and SQL plus BI platforms like Looker or Tableau.
Experience:E-commerceTechFast-paced digital organizations
Education:Bachelor's in Business, Economics, Marketing, Data Science, or a related field
Skills:Data-driven mindsetAnalytical skillsCross-functional collaborationCommunicationStrategic thinking
Tech Stack:Microsoft Office SuiteExcelWordOutlookPowerPointMS ProjectSQLLookerTableau

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn