Coinbase

1 month ago

Senior Machine Learning Engineer, CX Intelligence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Build AI-powered conversational systems for Coinbase’s Help Center, chatbots, and agent workflows. Own a unified orchestration layer that coordinates vendor AI, internal multi-agent systems, and human participants to improve how millions of customers get help. Architect and deploy orchestration state/context/intent routing, develop production-grade Python ML services, lead end-to-end delivery for complex ML initiatives, and mentor engineers through design reviews and best-practice standards.

Location: Rio de Janeiro

Workplace: Remote

Employment Type: Full time

Job Function: Data Science & Machine Learning

Seniority: Mid level

Key Responsibilities

•Architect and deploy an orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks.
•Build production-grade Python services connecting advanced ML/AI research to reliable, measurable customer-facing products.
•Lead end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery.
•Establish best practices for system design, coding standards, and AI/ML development workflows across the team.
•Mentor engineers on architectural integrity and modern AI/ML patterns, and conduct design reviews for security, scalability, and performance.

Pay and Benefits

Salary: BRL 455,500 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision

Key Requirements

•5+ years of professional experience in machine learning and software engineering, with a track record of shipping production-grade ML services at scale.
•Hands-on expertise building with modern AI architectures (LLMs, deep learning) and generative AI frameworks such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
•Deep proficiency in Python with the ability to write clean, maintainable, highly-tested production code.
•Specialized knowledge in at least one domain: NLP, information retrieval, computer vision, or advanced statistical modeling.
•Ability to write technical design documents and communicate ML system architectures to cross-functional stakeholders; responsible generative AI with human oversight.

Experience:5+ years

Skills:MentoringCross-functional communicationTechnical writingDesign reviewResponsible AI governance

Languages:English

Tech Stack:PythonLLMsDeep learningLangGraphLangSmithGoogle ADKVertex AIAWS Bedrock

Company Brief

Coinbase

Operates a cryptocurrency exchange and financial services platform that enables buying, selling, storing, and earning crypto assets, institutional trading, custody, and developer tools for blockchain applications.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn

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Coinbase

1 month ago

Senior Machine Learning Engineer, CX Intelligence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Rio de Janeiro

Workplace: Remote

Employment Type: Full time

Job Function: Data Science & Machine Learning

Seniority: Mid level

Key Responsibilities

•Architect and deploy an orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks.
•Build production-grade Python services connecting advanced ML/AI research to reliable, measurable customer-facing products.
•Lead end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery.
•Establish best practices for system design, coding standards, and AI/ML development workflows across the team.
•Mentor engineers on architectural integrity and modern AI/ML patterns, and conduct design reviews for security, scalability, and performance.

Pay and Benefits

Salary: BRL 455,500 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision

Key Requirements

•5+ years of professional experience in machine learning and software engineering, with a track record of shipping production-grade ML services at scale.
•Hands-on expertise building with modern AI architectures (LLMs, deep learning) and generative AI frameworks such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
•Deep proficiency in Python with the ability to write clean, maintainable, highly-tested production code.
•Specialized knowledge in at least one domain: NLP, information retrieval, computer vision, or advanced statistical modeling.
•Ability to write technical design documents and communicate ML system architectures to cross-functional stakeholders; responsible generative AI with human oversight.

Experience:5+ years

Skills:MentoringCross-functional communicationTechnical writingDesign reviewResponsible AI governance

Languages:English

Tech Stack:PythonLLMsDeep learningLangGraphLangSmithGoogle ADKVertex AIAWS Bedrock

Company Brief

Coinbase

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn