Product Manager, Commerce Cloud Agentforce & Search

Salesforce
San Francisco
Workplace: OnsiteFull timeUSD 148,500 - 223,900 annuallyFunction: Product ManagementExperience: 3+ yearsEducation: bachelorsSkills: []

Own end-to-end execution for AI-powered product discovery and autonomous shopping within Commerce Cloud. Partner with engineering, data science, and UX to build and optimize semantic search engines and Agentforce workflows for seamless B2C shopping. Define and deliver the product backlog, write PRDs and acceptance criteria, improve search relevance with RAG and vector search, and measure impact via conversion, CTR, and agent resolution analytics—plus manage merchant tooling and catalog indexing.

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FursaFursa
Salesforce
Salesforce
2 days ago

Product Manager, Commerce Cloud Agentforce & Search

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own end-to-end execution for AI-powered product discovery and autonomous shopping within Commerce Cloud. Partner with engineering, data science, and UX to build and optimize semantic search engines and Agentforce workflows for seamless B2C shopping. Define and deliver the product backlog, write PRDs and acceptance criteria, improve search relevance with RAG and vector search, and measure impact via conversion, CTR, and agent resolution analytics—plus manage merchant tooling and catalog indexing.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Define, prioritize, and execute the product backlog for commerce search, semantic retrieval, and agentic workflows.
  • •Write detailed PRDs, user stories, and acceptance criteria for engineering and data science/AI teams.
  • •Fine-tune RAG models, vector search queries, and LLM prompts to improve search relevance.
  • •Design and track key metrics (e.g., search conversion rates, CTR, and agent resolution times) using A/B testing and analytics.
  • •Partner with UX designers and maintain merchant tooling for catalog indexing and manual search overrides.

Pay and Benefits

Salary: USD 148,500 - 223,900 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionPaid Parental401kEquity

Key Requirements

  • •3–5+ years of Product Management experience in E-commerce, Enterprise SaaS, or highly technical software products.
  • •Hands-on experience partnering with data scientists or search engineers on information retrieval, NLP, or recommendation engines.
  • •Conceptual understanding of LLMs, vector embeddings, and prompt engineering in production environments.
  • •Strong SQL and analytics skills to analyze search logs and user behavior and identify friction points.
  • •Bachelor’s degree in Computer Science, Engineering, or a related analytical field (or equivalent practical experience).
Experience:3+ yearsE-commerceEnterprise SaaSTechnical software productsAI/ML
Education:Bachelor's in Computer Science, Engineering, or related analytical field
Tech Stack:Semantic searchAgentforce workflowsRetrieval-augmented generation (RAG)Vector searchLLM promptsSQLA/B testingAnalytics

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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