Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Problem-solving","Communication","Adaptability"]

Coordinate rental equipment and manage the full rental experience for contractors and construction company principals. Respond to inbound leads, guide customers through the rental process, and build new relationships to expand the customer base. Maintain and nurture existing accounts to ensure high satisfaction, promptly resolve inquiries and requests, and develop strategies to improve market share using EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
15 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Coordinate rental equipment and manage the full rental experience for contractors and construction company principals. Respond to inbound leads, guide customers through the rental process, and build new relationships to expand the customer base. Maintain and nurture existing accounts to ensure high satisfaction, promptly resolve inquiries and requests, and develop strategies to improve market share using EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals, educating them on rental value.
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied with service and support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve the customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills for resolving customer needs.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Great listening skills focused on solving customers’ problems.
  • •Adapt to a fast-paced environment and stay educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusRelationship buildingProblem-solvingCommunicationAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn