Success Architect, Tableau

Salesforce
Seoul
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Stakeholder management","Problem-solving","Requirements analysis","Customer-focused consulting"]

Provide strategic technical guidance to key Tableau customers, helping them maximize value from Tableau and Salesforce investments. Translate business needs into solution designs, conduct architecture reviews across data sources, dashboards, governance, and performance, and resolve complex post-sales software issues. Partner with Sales, Sales Engineering, Technical Support, and Product to deliver consistent customer experiences, including tailored demos and live product demonstrations. Manage multiple concurrent customer engagements.

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FursaFursa
Salesforce
Salesforce
2 days ago

Success Architect, Tableau

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide strategic technical guidance to key Tableau customers, helping them maximize value from Tableau and Salesforce investments. Translate business needs into solution designs, conduct architecture reviews across data sources, dashboards, governance, and performance, and resolve complex post-sales software issues. Partner with Sales, Sales Engineering, Technical Support, and Product to deliver consistent customer experiences, including tailored demos and live product demonstrations. Manage multiple concurrent customer engagements.
Location: Seoul
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted technical advisor for strategic customers, providing architectural guidance and best-practice recommendations for Tableau deployments.
  • •Analyze customer requirements and business objectives, translating them into actionable technical recommendations and solution designs.
  • •Conduct architecture reviews and provide optimization recommendations across data sources, dashboards, governance, and performance.
  • •Support post-sales activities by resolving complex software issues and ensuring smooth product configuration and optimization.
  • •Collaborate cross-functionally with Sales, SE, Technical Support, and Product to deliver consistent, valuable customer experiences.

Key Requirements

  • •B.S. in Computer Science, Software Engineering, MIS, or equivalent relevant experience.
  • •10+ years in Technical Account Management, Solution Engineering, Technical Support, or a related field.
  • •Ability to analyze and structure customer requirements into clear technical recommendations and solution designs.
  • •Solid knowledge of relational databases, enterprise BI, and web technologies.
  • •Strong troubleshooting experience for mission-critical software applications.
Education:Bachelor's
Skills:CommunicationStakeholder managementProblem-solvingRequirements analysisCustomer-focused consulting
Certifications:Salesforce certificationsTableau certifications
Languages:EnglishKorean
Tech Stack:TableauSalesforceRelational databasesEnterprise BIWeb technologiesPythonRAIStatistical analysisData pipelines

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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