Relationship Manager - Business Banking - BB

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsEducation: mastersSkills: ["Communication","Negotiation","Relationship management","Teamwork","Positive attitude"]

Manage and grow a portfolio of Small Enterprise (SE) customer relationships, originating new SE relationships around branch locations. Meet financial and non-financial objectives by fulfilling borrowing and non-borrowing needs for borrowers, transactors, and depositors. Source new-to-bank customers, generate leads from walk-ins, provide superior relationship management, and cross-sell banking products. Conduct periodic credit facility reviews, ensure KYC/AML compliance, and maintain portfolio quality while meeting targets.

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FursaFursa
Mashreq
Mashreq
1 week ago

Relationship Manager - Business Banking - BB

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage and grow a portfolio of Small Enterprise (SE) customer relationships, originating new SE relationships around branch locations. Meet financial and non-financial objectives by fulfilling borrowing and non-borrowing needs for borrowers, transactors, and depositors. Source new-to-bank customers, generate leads from walk-ins, provide superior relationship management, and cross-sell banking products. Conduct periodic credit facility reviews, ensure KYC/AML compliance, and maintain portfolio quality while meeting targets.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage existing SE relationships and originate new SE relationships around branch locations.
  • •Achieve assigned financial and non-financial targets by meeting borrowing and non-borrowing needs of target segments.
  • •Provide end-to-end ownership of customer relationship management, including up-selling, deep-selling, and cross-selling banking products.
  • •Conduct annual/periodic credit facility reviews and recommend credit facilities in line with bank policy to maximize earnings while managing risk.
  • •Ensure portfolio quality and compliance, including KYC reviews, due diligence monitoring, AML adherence, documentation, and periodic client visits/call reports.

Key Requirements

  • •At least 4 years of relevant banking experience in a local or international market.
  • •Banking sales and service experience with proven relationship management capabilities.
  • •Advanced vocational knowledge of subject areas such as credit, trade, operating system, and legal.
  • •Excellent communication and negotiation skills.
  • •MBA/CA (or a regular graduate with adequate relevant experience).
Experience:4+ yearsBanking
Education:Master's
Skills:CommunicationNegotiationRelationship managementTeamworkPositive attitude
Languages:English

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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