Citizens Branch Manager

Citizens Bank
New Jersey
Workplace: OnsiteFull timeUSD 89,100 - 122,100 annuallyFunction: SalesEducation: high_schoolSkills: ["Customer empowerment","Developing others","Diversity and inclusion practice","Optimizing people productivity","Partner enablement","Team well-being"]

Lead a high-volume bank branch by driving sales growth and delivering exceptional customer and colleague experiences. You’ll coach and develop your team to exceed customer expectations, manage performance and sales goals in a profit-and-loss environment, and sustain a customer-centric culture. In a digital-first setting, you’ll leverage mobile and online banking access to support customers while partnering with local community and civic organizations to grow long-term relationships.

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Citizens Bank
Citizens Bank
1 month ago

Citizens Branch Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead a high-volume bank branch by driving sales growth and delivering exceptional customer and colleague experiences. You’ll coach and develop your team to exceed customer expectations, manage performance and sales goals in a profit-and-loss environment, and sustain a customer-centric culture. In a digital-first setting, you’ll leverage mobile and online banking access to support customers while partnering with local community and civic organizations to grow long-term relationships.
Location: New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead branch performance and sales growth while delivering an outstanding customer and colleague experience.
  • •Coach and develop team members to achieve individual and branch-wide performance and sales goals.
  • •Drive execution and outcomes by communicating business priorities and directing colleague and sales activities.
  • •Build and sustain a customer-centric culture supported by sound operational practices.
  • •Serve as a visible brand ambassador by connecting with the local community to grow and deepen customer relationships.

Pay and Benefits

Salary: USD 89,100 - 122,100 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsParental LeaveWellness StipendPaid Leave

Key Requirements

  • •High School diploma or equivalent required.
  • •Leadership experience coaching and developing teams to drive sales excellence and operational integrity in a high-volume branch.
  • •4 years of sales management experience in Retail or Branch Banking.
  • •Proven ability to manage objectives meeting sales goals, deadlines, and branch goals in a profit and loss environment.
  • •Comply with the SAFE Act, including background checks and obtaining a unique identifier from the NMLS.
Experience:Retail bankingBranch banking
Education:High School
Skills:Customer empowermentDeveloping othersDiversity and inclusion practiceOptimizing people productivityPartner enablementTeam well-being
Licenses:NMLS

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website