Client Coordinator

Aon
São Paulo
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Stakeholder management","Relationship building","Active listening","Multi-tasking"]

Serve as the prime point of contact for local client relationships within multinational clients, ensuring sustainable service delivery across administration, projects, and ongoing change. Drive client retention and profitable revenue growth by developing durable business partnerships and improving quality in both change and day-to-day operations. Partner with clients to achieve joint goals, managing multiple relationships concurrently while strengthening communication and understanding of client circumstances.

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FursaFursa
Aon
Aon
2 days ago

Client Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as the prime point of contact for local client relationships within multinational clients, ensuring sustainable service delivery across administration, projects, and ongoing change. Drive client retention and profitable revenue growth by developing durable business partnerships and improving quality in both change and day-to-day operations. Partner with clients to achieve joint goals, managing multiple relationships concurrently while strengthening communication and understanding of client circumstances.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Act as the prime point of contact for managing local client relationships for multinational clients.
  • •Develop sustainable business partnerships and drive client retention and profitable revenue growth.
  • •Ensure accountability for delivery of all service elements to client(s), including ongoing administration and projects.
  • •Improve quality in both change delivery and day-to-day business activities.
  • •Partner with clients to achieve joint goals and objectives.

Key Requirements

  • •Bachelor's degree or equivalent experience.
  • •Strong communication skills to explain complex issues to clients and colleagues.
  • •Ability to confidently express viewpoints and positively influence others’ behaviours and decisions.
  • •Constructive questioning and active listening skills to deeply understand client circumstances.
  • •Ability to manage multiple relationships and projects concurrently.
Education:Bachelor's
Skills:CommunicationStakeholder managementRelationship buildingActive listeningMulti-tasking
Languages:EnglishSpanish

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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