Claims Specialist (Kuala Lumpur, MY)

Examine and investigate large disability, death, and lump sum life insurance claims, developing case strategy and ensuring timely decisions and settlement. Approve claims within authority limits, apply local requirements and relevant case law precedents, and conduct analysis to produce operational and analytical reports for management. Coordinate with Fraud, Medical Director, Underwriting, and Legal teams on medical and legal matters, and support complaint handling and compliance/quality reviews.