Sales Associate (Chaoyang District, BJ, CN)

Crocs Inc.
China
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Customer service","Team collaboration","Communication","Adaptability","Customer focus"]

Deliver exceptional customer service as a Sales Associate using Crocs’ C.H.A.R.M. service model. Educate consumers on products, promotions, and events, and support store execution across departments like consumer service, visual presentation, and stock room management. Handle daily retail operations including POS system management, replenishment, pricing/markdowns, and loyalty program promotions, while collaborating with Store Management to improve KPI performance and following asset protection and compliance procedures.

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Crocs Inc.
Crocs Inc.
3 hours ago

Sales Associate (Chaoyang District, BJ, CN)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver exceptional customer service as a Sales Associate using Crocs’ C.H.A.R.M. service model. Educate consumers on products, promotions, and events, and support store execution across departments like consumer service, visual presentation, and stock room management. Handle daily retail operations including POS system management, replenishment, pricing/markdowns, and loyalty program promotions, while collaborating with Store Management to improve KPI performance and following asset protection and compliance procedures.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding consumer service using Crocs’ C.H.A.R.M. service model.
  • •Contribute to an enjoyable team environment by sharing suggestions, ideas, and concerns.
  • •Support store operations across departments including consumer service, product knowledge/placement, visual presentation, and stock room management.
  • •Manage daily retail tasks such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and cleanliness/recovery standards.
  • •Collaborate with Store Management to improve personal sales-driven KPIs and follow asset protection, inventory control, and compliance procedures.

Key Requirements

  • •High school education or above.
  • •Availability for nights, weekends, holidays, and extended hours with regular attendance.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Flexibility to learn and assist in multiple in-store departments, including consumer service and product knowledge.
  • •Commitment to following asset protection policies and compliance procedures, including shortage prevention and inventory control.
Experience:Retail
Education:High School
Skills:Customer serviceTeam collaborationCommunicationAdaptabilityCustomer focus
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn