Store Team Lead

Crocs Inc.
United States
Workplace: OnsiteFull timeUSD 18 - 21.5 hourlyFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Customer focus","Communication","Delegation","Teamwork"]

Lead daily store operations and help deliver outstanding consumer experiences using the C.H.A.R.M service model. Assist across store departments (POS, customer service, merchandising, visual presentation, and stockroom) and coach the team to achieve personal and team sales goals. Manage assigned-area team activities by delegating, monitoring progress, and maintaining high service standards, while following asset protection, shortage prevention, inventory control, and compliance procedures.

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Crocs Inc.
Crocs Inc.
22 hours ago

Store Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead daily store operations and help deliver outstanding consumer experiences using the C.H.A.R.M service model. Assist across store departments (POS, customer service, merchandising, visual presentation, and stockroom) and coach the team to achieve personal and team sales goals. Manage assigned-area team activities by delegating, monitoring progress, and maintaining high service standards, while following asset protection, shortage prevention, inventory control, and compliance procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • •Champion positive team culture by sharing ideas, feedback, and concerns while demonstrating core values.
  • •Assist in store departments including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • •Lead by example on the sales floor and work with store management to achieve and exceed personal and team sales goals.
  • •Manage day-to-day team activities in your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining high service standards.

Pay and Benefits

Salary: USD 18 - 21.5 hourly

Key Requirements

  • •Must be 18 years or older.
  • •2-3 years of retail experience, with preference for prior store leadership roles.
  • •Flexibility for nights, weekends, holidays, and extended hours with regular attendance and punctuality.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Ability to perform physical demands such as moving merchandise, placing items on shelves, ladder use, and lifting 30 pounds or more with assistance.
Experience:2-3 yearsRetail
Skills:LeadershipCustomer focusCommunicationDelegationTeamwork
Tech Stack:POS systemComputer/register screens

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Crosliteâ„¢ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn