MercadoLibre

1 month ago

Systems Engineer IS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Systems Engineer IS at Mercado Libre will design and scale innovative, secure systems, supporting hardware, software, and network infrastructure for the distribution center. You will manage and monitor IT infrastructure, apply ITIL/SRE and agile practices, and integrate AI and automation to optimize incident analysis, pattern detection, and reporting in a fast-paced, tech-forward Latin American environment.

Location: Medellín

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Diagnose and resolve hardware, software, and network issues, providing on-site and remote support to distribution center users
•Administer and maintain IT infrastructure including servers, networks, and storage to ensure proper operation
•Monitor equipment performance and perform preventive maintenance to ensure operational stability
•Manage mobile devices and endpoint monitoring tools, maintain asset inventories, and keep technical procedures documentation up to date
•Incorporate AI and automation into support and infrastructure operations to optimize incident analysis, pattern detection, and reporting

Key Requirements

•5+ years of proven experience in technical support and infrastructure administration
• mastery of TCP/IP, DNS, DHCP, security policies, VPN, QoS and routing protocols (OSPF/BGP)
•experience administering Windows and Mac OS, Active Directory, and monitoring tools (Zabbix, Grafana)
•knowledge of ITIL, SRE and Agile methodologies, logistics-aware
•strong ability to diagnose and resolve hardware/software/network issues with on-site and remote support

Experience:5+ yearsIT

Skills:TCP/IPDNSDHCPVPNQoSOSPFBGPWindowsMac OSActive DirectoryZabbixGrafanaITILSREAgileAIAutomation

Languages:Spanish

Tech Stack:TCP/IPDNSDHCPVPNOSPFBGPWindowsMac OSActive DirectoryZabbixGrafanaITILSREAgileAIAutomation

Company Brief

MercadoLibre

Operates Latin America's leading e‑commerce marketplace and fintech ecosystem, offering online buying and selling, classifieds, payment processing, credit, and logistics services across multiple countries in the region.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Buenos Aires, Argentina

Founded: 1999

Glassdoor: 3.8

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

MercadoLibre

1 month ago

Systems Engineer IS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Medellín

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Diagnose and resolve hardware, software, and network issues, providing on-site and remote support to distribution center users
•Administer and maintain IT infrastructure including servers, networks, and storage to ensure proper operation
•Monitor equipment performance and perform preventive maintenance to ensure operational stability
•Manage mobile devices and endpoint monitoring tools, maintain asset inventories, and keep technical procedures documentation up to date
•Incorporate AI and automation into support and infrastructure operations to optimize incident analysis, pattern detection, and reporting

Key Requirements

•5+ years of proven experience in technical support and infrastructure administration
• mastery of TCP/IP, DNS, DHCP, security policies, VPN, QoS and routing protocols (OSPF/BGP)
•experience administering Windows and Mac OS, Active Directory, and monitoring tools (Zabbix, Grafana)
•knowledge of ITIL, SRE and Agile methodologies, logistics-aware
•strong ability to diagnose and resolve hardware/software/network issues with on-site and remote support

Experience:5+ yearsIT

Skills:TCP/IPDNSDHCPVPNQoSOSPFBGPWindowsMac OSActive DirectoryZabbixGrafanaITILSREAgileAIAutomation

Languages:Spanish

Tech Stack:TCP/IPDNSDHCPVPNOSPFBGPWindowsMac OSActive DirectoryZabbixGrafanaITILSREAgileAIAutomation

Company Brief

MercadoLibre

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Buenos Aires, Argentina

Founded: 1999

Glassdoor: 3.8

Website LinkedIn