SAP Success Plan Manager - Specialist - South (Houston, TX, US, 77098)

SAP
Houston
Workplace: HybridFull timeUSD 107,300 - 230,600 annuallyFunction: Consulting & AdvisoryExperience: 8+ yearsSkills: ["Trust building","Stakeholder communication","Emotional intelligence","Problem-solving","Governance"]

Manage SAP service engagements end-to-end, establishing trusted relationships, governance, and issue resolution to deliver measurable business outcomes. Develop engagement strategies aligned to customer goals, run structured 90-day cycles with clear milestones and fixed scope, and track value realization to support ROI. Partner with stakeholders at all levels, including C-suite, while integrating agentic AI, prompt engineering, and AI-assisted prototyping into daily delivery to accelerate customer outcomes.

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FursaFursa
SAP
SAP
5 hours ago

SAP Success Plan Manager - Specialist - South (Houston, TX, US, 77098)

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Last checked: 5 hours agoStatus: Live

Job Summary

Manage SAP service engagements end-to-end, establishing trusted relationships, governance, and issue resolution to deliver measurable business outcomes. Develop engagement strategies aligned to customer goals, run structured 90-day cycles with clear milestones and fixed scope, and track value realization to support ROI. Partner with stakeholders at all levels, including C-suite, while integrating agentic AI, prompt engineering, and AI-assisted prototyping into daily delivery to accelerate customer outcomes.
Location: Houston
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Manage SAP service engagements across your portfolio with trusted relationships, governance, and issue resolution to deliver customer value.
  • •Develop engagement strategies aligned to customer goals and business needs, implementing governance models for accountability and momentum.
  • •Maintain stakeholder relationships at all levels, including C-level, reinforcing trust and keeping programmes on track.
  • •Identify and address issues quickly to minimize disruption and keep delivery moving.
  • •Track and communicate value realization and integrate AI tools into daily workflow to accelerate customer outcomes.
Travel: High travel

Pay and Benefits

Salary: USD 107,300 - 230,600 annually

Key Requirements

  • •8+ years managing SAP service engagements, aligned to customer goals and business outcomes through governance and delivery.
  • •Customer success management experience from hands-on delivery, driving satisfaction and adoption.
  • •Ability to establish and sustain trust with stakeholders at all levels, including C-suite leaders.
  • •Clear, effective communication translating technical progress into business language and keeping stakeholders informed under uncertainty.
  • •Experience with SAP BTP and cross-system integration, with grounding to engage in technical solution conversations.
Experience:8+ yearsSAPCustomer successService engagements
Skills:Trust buildingStakeholder communicationEmotional intelligenceProblem-solvingGovernance
Tech Stack:SAP BTPCross-system integrationAgentic AIPrompt engineeringAI-assisted prototypingAI adoptionAI output quality assuranceCodility

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
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