Sales & Service Manager - King of Prussia

Alo Yoga
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Leadership","Coaching","Time management","Personal accountability"]

Lead store sales and service operations as a member of the store leadership team, driving exceptional guest experience on the floor. Root-cause sales opportunities, oversee coaching and feedback for the Sales & Service team, and strengthen daily customer relationships. Partner with the General Manager on sales/service strategy, budgeting and reporting (including expense and sell-through metrics), and workforce coverage through schedules and selling initiatives.

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Alo Yoga
Alo Yoga
2 days ago

Sales & Service Manager - King of Prussia

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead store sales and service operations as a member of the store leadership team, driving exceptional guest experience on the floor. Root-cause sales opportunities, oversee coaching and feedback for the Sales & Service team, and strengthen daily customer relationships. Partner with the General Manager on sales/service strategy, budgeting and reporting (including expense and sell-through metrics), and workforce coverage through schedules and selling initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Execute exceptional guest experience through assessing guest connection and delivering technical product education while coaching team members
  • •Investigate and root cause sales opportunities, escalating process or system gaps with the General Manager
  • •Develop sales floor coverage with workforce solutions and leading selling initiatives throughout the store
  • •Partner with the General Manager on sales & service strategy and implement it with the team
  • •Manage business performance by reviewing and monitoring budget, reporting, and metrics (e.g., expenses and sell-through)

Pay and Benefits

Perks:Employee DiscountFree MembershipHealth InsuranceDentalVision401kParental SupportClothing AllowanceYoga Classes

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Strong interpersonal and communication skills, verbal and written
  • •Ability to handle multiple tasks in a changing environment
  • •Ability to lift/push/carry up to 50 pounds and safely move throughout the store shift
Experience:3-5 yearsRetail
Skills:Interpersonal communicationLeadershipCoachingTime managementPersonal accountability
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn