Client Relationship Consultant 3 (Banker) - Cliff Lake Eagan, MN

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 25.49 - 31.15 hourlyFunction: Customer Success & Account ManagementExperience: 4-5 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Communication","Relationship building","Recommendation making"]

Build and nurture trusted relationships with consumer and business customers by engaging in person, by appointment, and virtually. Assess customer needs, gather and process account information, and educate clients on deposit and loan products, including digital and self-service tools. Provide an optimal client experience, support branch partners, open new accounts, complete service requests, and submit credit applications while maintaining operational excellence and accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 months ago

Client Relationship Consultant 3 (Banker) - Cliff Lake Eagan, MN

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 24 days agoStatus: Live

Job Summary

Build and nurture trusted relationships with consumer and business customers by engaging in person, by appointment, and virtually. Assess customer needs, gather and process account information, and educate clients on deposit and loan products, including digital and self-service tools. Provide an optimal client experience, support branch partners, open new accounts, complete service requests, and submit credit applications while maintaining operational excellence and accuracy.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers across channels (in-person, by appointment, and virtually) using a digital-first mindset.
  • •Assess customer banking needs, obtain and process account information, and recommend deposit and loan solutions aligned with customer goals.
  • •Proactively educate clients on emerging and self-service digital products to support their financial needs.
  • •Provide consistent optimal client service, including greeting clients and processing basic transactions.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications while leveraging available resources and technologies for operational excellence.

Pay and Benefits

Salary: USD 25.49 - 31.15 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 4–5 years of job-related retail banking experience (or combination of experience and commensurate training).
  • •Demonstrated proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients and provide customer service and interpersonal skills.
  • •Thorough knowledge of retail products and services and the ability to use and demonstrate digital products and self-service technologies.
Experience:4-5 yearsFinancial servicesRetail banking
Education:High School
Skills:Customer serviceInterpersonal skillsCommunicationRelationship buildingRecommendation making
Certifications:NMLS registration
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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