Athelas

1 month ago

Senior Operations Manager, Account Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead revenue-cycle operations for a fast-growing healthcare SaaS platform, owning end-to-end onboarding, process design, and cross-functional improvements across Product, Eng, Billing, and Sales. Manage top accounts (~$1.2-1.5M ARR), drive metrics, and scale operations for rapid growth while navigating a remote, high-autonomy environment.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Drive client growth through operational optimization and new growth initiatives.
•Engage in cross-functional collaboration with Product, Eng, Billing, Launcher, Account Management, and other Operations teams; own end-to-end execution of internal operations projects.
•Develop and standardize internal processes, reporting, training and documentation to scale our customer base.
•Own execution and outcomes for largest accounts, representing $1.2-1.5M ARR, and manage client relationships to maximize retention.
•Travel 10-20% and mentor junior team members as an escalation point as needed.

Travel: Low travel

Key Requirements

•3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
•Experience leading others in client-facing roles.
•Proficiency in SQL and Excel; comfortable working with data.
•Expertise in project management: experience deploying multiple projects in a fast-paced environment.
•Strong communication, customer focus, and ability to work autonomously in a fast-paced, cross-functional setting.

Experience:3-5 yearsSaaSHealthcare

Skills:CommunicationLeadershipProblem-solvingCustomer serviceRelationship management

Languages:English

Tech Stack:SQLExcelRemote work

Eligibility

Visa:US citizen/visa only

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Athelas

Builds at-home blood testing devices and remote diagnostic services that deliver rapid complete blood counts and key lab metrics for patients and clinicians, enabling monitoring of cancer treatment and chronic conditions through consumer-friendly hardware and telehealth integration.

Industry: Medical Devices

Headquarters: San Francisco, United States

Founded: 2017

Website

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Athelas

1 month ago

Senior Operations Manager, Account Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Drive client growth through operational optimization and new growth initiatives.
•Engage in cross-functional collaboration with Product, Eng, Billing, Launcher, Account Management, and other Operations teams; own end-to-end execution of internal operations projects.
•Develop and standardize internal processes, reporting, training and documentation to scale our customer base.
•Own execution and outcomes for largest accounts, representing $1.2-1.5M ARR, and manage client relationships to maximize retention.
•Travel 10-20% and mentor junior team members as an escalation point as needed.

Travel: Low travel

Key Requirements

•3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
•Experience leading others in client-facing roles.
•Proficiency in SQL and Excel; comfortable working with data.
•Expertise in project management: experience deploying multiple projects in a fast-paced environment.
•Strong communication, customer focus, and ability to work autonomously in a fast-paced, cross-functional setting.

Experience:3-5 yearsSaaSHealthcare

Skills:CommunicationLeadershipProblem-solvingCustomer serviceRelationship management

Languages:English

Tech Stack:SQLExcelRemote work

Eligibility

Visa:US citizen/visa only

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Athelas

Industry: Medical Devices

Headquarters: San Francisco, United States

Founded: 2017

Website