Customer Experience Banker Non NMLS - Hattiesburg, MS (98 Place)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a financial concierge for walk-in customers, using proactive discovery to identify needs and goals. You’ll retain and grow both consumer and business relationships by recommending deposit and other banking products, processing transactions accurately, and balancing daily. The role emphasizes exemplary customer service, disciplined follow-up to drive growth, and partnering with other bank areas to deepen relationships while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 days ago

Customer Experience Banker Non NMLS - Hattiesburg, MS (98 Place)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, using proactive discovery to identify needs and goals. You’ll retain and grow both consumer and business relationships by recommending deposit and other banking products, processing transactions accurately, and balancing daily. The role emphasizes exemplary customer service, disciplined follow-up to drive growth, and partnering with other bank areas to deepen relationships while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through disciplined sales, follow-up, outbound calling, and sourcing referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma/GED with at least 1 year of customer service (or military service) in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology, including mobile services and online banking services.
  • •Demonstrated ability in customer service, relationship management, communication, and presentation.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn