Business Banking Relationship Manager II

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 145,000 - 175,000 annuallyFunction: Customer Success & Account ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Problem-solving","Customer service"]

A senior relationship-focused role within the Business Banking unit, responsible for acquiring, managing, and deepening a portfolio of commercial clients (roughly five to fifty million in annual revenue), delivering advisory-led solutions across credit, liquidity, and treasury needs, and coordinating with internal partners to drive revenue, client satisfaction, and community engagement.

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Citizens Bank
Citizens Bank
3 months ago

Business Banking Relationship Manager II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

A senior relationship-focused role within the Business Banking unit, responsible for acquiring, managing, and deepening a portfolio of commercial clients (roughly five to fifty million in annual revenue), delivering advisory-led solutions across credit, liquidity, and treasury needs, and coordinating with internal partners to drive revenue, client satisfaction, and community engagement.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market of five million to fifty million in annual revenue.
  • •Provide advisory led discussions to assess client needs and aspirations while positioning value added recommendations that drive customer delight and shareholder value.
  • •Engage COIs and internal partners across the bank to uncover and deepen new business opportunities.
  • •Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, fee income, customer service and satisfaction.
  • •Actively engage in significant community activity to expand potential customer base and exemplify our company credo and community commitments.

Pay and Benefits

Salary: USD 145,000 - 175,000 annually
Perks:Health InsuranceDentalVisionRetirement Benefits

Key Requirements

  • •4+ years in upper Business Banking/Lower Middle Market experience
  • •Completion of Commercial Credit Training
  • •Meaningful experience with moderately complex portfolios, customers, and transactions
  • •Strong written and oral communication skills
  • •Strong knowledge of Salesforce and various lending applications
Experience:4+ yearsBankingFinancial services
Education:Bachelor's
Skills:CommunicationNegotiationProblem-solvingCustomer service
Languages:English (US)
Tech Stack:Salesforce

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website