Account Director, Large Enterprise

OpenAI
London
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Customer-centric","Communication","Relationship-building","Strategic thinking","Problem-solving"]

Lead and grow OpenAI’s retail AI adoption with high-impact, strategic account management. Own end-to-end sales cycles from pipeline to closure, collaborating with researchers, engineers, and solution strategists to architect complex customer programs. Manage consumption revenue targets and forecasts, analyze key metrics, and influence product roadmaps across UKI & North from a London-based hybrid role.

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FursaFursa
OpenAI
OpenAI
9 months ago

Account Director, Large Enterprise

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and grow OpenAI’s retail AI adoption with high-impact, strategic account management. Own end-to-end sales cycles from pipeline to closure, collaborating with researchers, engineers, and solution strategists to architect complex customer programs. Manage consumption revenue targets and forecasts, analyze key metrics, and influence product roadmaps across UKI & North from a London-based hybrid role.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Manage a small number of key retail accounts, developing and executing strategies for a comprehensive account plan
  • •Lead large enterprise retail customers’ journeys from consideration to successful deployment
  • •Partner with solutions and research engineering to build and execute complex customer programs and projects
  • •Own a consumption revenue target and manage consumption revenue forecasts
  • •Analyze key account metrics to create reports and provide insights to internal and external stakeholders

Pay and Benefits

Perks:Relocation

Key Requirements

  • •10+ years selling platform-as-a-service and/or software-as-a-service to large Retail, grocery, ecommerce, consumer goods, or CPG organizations across UKI
  • •Familiarity with Retail industry trends, including AI-assisted customer experience, ecommerce and omnichannel transformation, personalization, store operations, supply chain, merchandising, marketing, and customer service
  • •Deep understanding of Retail customers’ AI transformation priorities, adoption challenges, and operating realities
  • •Achieving revenue targets >$2M per year for more than 3 years
  • •Designing and executing complex deal strategies
Experience:RetailSaaSAI
Skills:Customer-centricCommunicationRelationship-buildingStrategic thinkingProblem-solving
Languages:English
Tech Stack:AISaaS

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
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