Supervisor

Tapestry
Hamburg
Workplace: OnsiteFull timeEUR 33,000 - 38,000Function: SalesExperience: 1+ yearsSkills: ["Leadership","Customer focus","Team collaboration","Coaching","Conflict resolution"]

Lead daily store operations as a brand ambassador—driving sales targets on the sales floor while delivering exceptional customer experiences. Build winning teams through recruiting, interviewing, training, performance evaluation, and coaching. Monitor and analyze sales data and trends to recommend improvements, implement KPIs, and strengthen clienteling for long-term customer relationships. Provide HR and conflict-resolution support when leadership is absent, ensuring compliance with company policies and procedures.

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Tapestry
Tapestry
1 month ago

Supervisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead daily store operations as a brand ambassador—driving sales targets on the sales floor while delivering exceptional customer experiences. Build winning teams through recruiting, interviewing, training, performance evaluation, and coaching. Monitor and analyze sales data and trends to recommend improvements, implement KPIs, and strengthen clienteling for long-term customer relationships. Provide HR and conflict-resolution support when leadership is absent, ensuring compliance with company policies and procedures.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Embody Coach values, support company initiatives, and run full store operations.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and implement individualized team development.
  • •Recruit, interview, evaluate performance, and provide high-level training as needed.
  • •Provide HR and conflict-resolution support when leadership is absent, and mentor clienteling strategy to build long-term customer relationships while enforcing compliance with policies and procedures.

Pay and Benefits

Salary: EUR 33,000 - 38,000
Perks:Employee DiscountIncentive Programme

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry at least 25 pounds; at times lift/carry product, cartons, props, or fixtures up to 50 pounds.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusTeam collaborationCoachingConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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