Customer Experience Banker (Bellaire, MI) 30-35 hours per week + benefits

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Relationship management","Sales","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. You’ll proactively identify customers’ financial goals and needs, recommend appropriate deposit and banking products, and process transactions accurately while balancing daily activity. The role also includes educating customers on deposit products, resolving issues, running a disciplined sales/follow-up approach, and referring customers to other bank areas to deepen relationships—while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 month ago

Customer Experience Banker (Bellaire, MI) 30-35 hours per week + benefits

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. You’ll proactively identify customers’ financial goals and needs, recommend appropriate deposit and banking products, and process transactions accurately while balancing daily activity. The role also includes educating customers on deposit products, resolving issues, running a disciplined sales/follow-up approach, and referring customers to other bank areas to deepen relationships—while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and process transactions accurately and efficiently.
  • •Use a disciplined sales process, outbound calling, and follow-up to grow customer relationships and source referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build strong partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures, and balance daily.

Key Requirements

  • •High school diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceProblem-solvingRelationship managementSalesCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn