Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Professionalism","Report writing","Multi-tasking","Attention to security and policy compliance"]

Serve as the face of Prometric at a test center by welcoming examinees, verifying identification, and enforcing strict exam integrity policies. Monitor candidates throughout computer-based testing, perform security checks, and promptly handle or report issues outside guidelines. Maintain a secure testing environment and materials while ensuring every candidate has a fair, comfortable experience. Work flexible shifts across the site’s operating hours.

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Prometric
Prometric
2 days ago

Test Center Administrator (FT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the face of Prometric at a test center by welcoming examinees, verifying identification, and enforcing strict exam integrity policies. Monitor candidates throughout computer-based testing, perform security checks, and promptly handle or report issues outside guidelines. Maintain a secure testing environment and materials while ensuring every candidate has a fair, comfortable experience. Work flexible shifts across the site’s operating hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform security checks (including the use of wands).
  • •Continuously monitor candidates during exams and report/resolve issues urgently.
  • •Maintain a secure environment and materials, representing Prometric’s values and ensuring a fair testing experience.

Pay and Benefits

Perks:Paid Holidays401kEmployee AssistanceVisionFsaSick TimePaid Leave

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum 1 year of in-person customer service experience (e.g., call center, retail, restaurant).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and effectively with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based computer programs and applications (including MS Office, Outlook, and web browsing).
Experience:Customer service
Education:High School
Skills:CommunicationProfessionalismReport writingMulti-taskingAttention to security and policy compliance
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsingCamera monitors

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn