2 days ago

TikTok Shop - Product Operations Manager, Livestream

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Own TikTok Shop Live merchant education systems and operational methodologies, creating scalable playbooks and content (articles, videos, FAQs) to drive robust merchandise growth. Train internal teams and external merchants/creators with Q&A and troubleshooting support, translate research and feedback into product improvements, and measure distribution effectiveness. Apply AI across workflows like content creation, Q&A support, and case analysis to scale efficiency, quality, and live ecosystem adoption.

Location: Seattle

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Develop merchant education systems and operational playbooks for TikTok Shop Live features (articles, videos, FAQs).
•Expand distribution channels and track effectiveness to support merchandise growth.
•Provide training and Q&A support for internal teams and external merchants/creators, including issue troubleshooting and sessions.
•Conduct research and gather feedback to identify user needs and translate insights into product improvements.
•Apply AI across workflows such as content creation, Q&A support, and case analysis to scale impact.

Key Requirements

•Bachelor’s degree or equivalent practical experience.
•2+ years of experience in internet/tech operations or product roles.
•Ability to break down complex problems into actionable solutions and develop repeatable methodologies.
•Ability to apply AI in practical business scenarios (e.g., content generation, workflow automation, AI tools/agents).
•Strong cross-functional collaboration and project management skills with solid data analysis capabilities.

Experience:2+ yearsInternetTech operationsProduct rolesE-commerceLive commerce

Education:Bachelor's

Skills:Cross-functional collaborationProject managementProblem-solvingData analysisTraining

Tech Stack:AIContent generationWorkflow automation

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Product Operations Manager, Livestream

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Seattle

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Develop merchant education systems and operational playbooks for TikTok Shop Live features (articles, videos, FAQs).
•Expand distribution channels and track effectiveness to support merchandise growth.
•Provide training and Q&A support for internal teams and external merchants/creators, including issue troubleshooting and sessions.
•Conduct research and gather feedback to identify user needs and translate insights into product improvements.
•Apply AI across workflows such as content creation, Q&A support, and case analysis to scale impact.

Key Requirements

•Bachelor’s degree or equivalent practical experience.
•2+ years of experience in internet/tech operations or product roles.
•Ability to break down complex problems into actionable solutions and develop repeatable methodologies.
•Ability to apply AI in practical business scenarios (e.g., content generation, workflow automation, AI tools/agents).
•Strong cross-functional collaboration and project management skills with solid data analysis capabilities.

Experience:2+ yearsInternetTech operationsProduct rolesE-commerceLive commerce

Education:Bachelor's

Skills:Cross-functional collaborationProject managementProblem-solvingData analysisTraining

Tech Stack:AIContent generationWorkflow automation

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn