Sales Associate cum Cashier

Al Futtaim Group
Kuala Lumpur
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Teamwork"]

Deliver excellent in-store and phone customer service while managing assigned store sections and maintaining high housekeeping standards. Support sales by assisting with customer selections and purchases, organizing stockroom operations, and monitoring product knowledge and promotions. Process sales, exchanges, and refunds accurately, manage cash desk opening/closing, and cover key duties for other cashiers when needed. Ensure compliance with legal/SOP and maintain health and safety through store audits and incident communication.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
4 hours ago

Sales Associate cum Cashier

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver excellent in-store and phone customer service while managing assigned store sections and maintaining high housekeeping standards. Support sales by assisting with customer selections and purchases, organizing stockroom operations, and monitoring product knowledge and promotions. Process sales, exchanges, and refunds accurately, manage cash desk opening/closing, and cover key duties for other cashiers when needed. Ensure compliance with legal/SOP and maintain health and safety through store audits and incident communication.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Maintain responsibility for assigned store sections, keeping them organized, aesthetically pleasing, and well-maintained.
  • •Ensure good housekeeping and efficient stockroom organization.
  • •Provide excellent customer service face-to-face and over the telephone, including answering inquiries and assisting with selections and purchases.
  • •Process sales, exchanges, and refunds swiftly and accurately, and ensure efficiency in cash desk opening/closing procedures.
  • •Ensure compliance with legal requirements and company SOPs, conduct self-assessment audits, and maintain health and safety standards throughout the store.

Key Requirements

  • •Maintain assigned store sections, ensuring they stay organized, aesthetically pleasing, and the sales floor remains tidy.
  • •Deliver excellent customer service face-to-face and by telephone, acknowledging customers and assisting with selections and purchases.
  • •Process sales, exchanges, and refunds accurately, ensuring efficient cash desk opening/closing procedures.
  • •Ensure compliance with legal requirements and company SOPs, including maintaining health and safety standards.
  • •Demonstrate flexibility to work varied hours, including nights, weekends, and holidays, and collaborate effectively as part of a team.
Experience:Fashion retailCustomer service
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailTeamwork

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Glassdoor
Glassdoor: 3.6
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