PRADA Client Advisor, Roermond (Roermond, NL)

Prada Group
Netherlands
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer focus","Relationship building","Communication","Interpersonal skills","Teamwork"]

Deliver an extraordinary luxury client experience by understanding clients’ needs, promoting Prada’s brand philosophy, and building long-lasting relationships. Drive individual and team sales targets and KPI goals across store and ecommerce through proactive service. Maintain strong product and fashion knowledge, capture client data in the CRM, resolve complaints, and use digital tools to deliver an integrated omnichannel journey while supporting daily store operations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Prada Group
Prada Group
1 day ago

PRADA Client Advisor, Roermond (Roermond, NL)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver an extraordinary luxury client experience by understanding clients’ needs, promoting Prada’s brand philosophy, and building long-lasting relationships. Drive individual and team sales targets and KPI goals across store and ecommerce through proactive service. Maintain strong product and fashion knowledge, capture client data in the CRM, resolve complaints, and use digital tools to deliver an integrated omnichannel journey while supporting daily store operations.
Location: Netherlands
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a welcoming environment and deliver excellence service following the client journey ceremony.
  • •Exceed individual sales targets and support overall store success while driving KPI goals for top-quality sales and customer service.
  • •Maintain deep product knowledge and Prada history, culture, and DNA; stay informed on luxury fashion trends and competitors to advise clients.
  • •Capture and maintain client data in the Company CRM to personalize service and develop future opportunities.
  • •Resolve client complaints when necessary, and actively use company digital tools to provide an integrated omnichannel experience.

Key Requirements

  • •Have similar experience within a luxury or premium brand.
  • •Demonstrate strong luxury customer service and the ability to build long-lasting client relationships.
  • •Be able to work both in a team and independently.
  • •Have excellent communication and interpersonal skills.
  • •Fluency in English.
Experience:LuxuryPremium brand
Skills:Customer focusRelationship buildingCommunicationInterpersonal skillsTeamwork
Languages:English

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn