Key Account Manager
Philips
Cardiff
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementEducation: mastersSkills: ["Mentorship","Coaching","Stakeholder management","Strategic thinking","Independent judgment"]Own the development and execution of strategic account plans for high-value NHS customers in the South West region, building strong relationships with senior stakeholders across Trusts, ICBs, and Networks. Use data to balance short-term order intake with long-term growth, lead customized sales presentations and proposals, monitor KPI performance, and ensure contract completion. Serve as the primary escalation point, collaborate cross-functionally to resolve issues, and mentor/coaching to drive team performance while maintaining regulatory and quality compliance.

