Technical Solutions Engineer

Arista Networks
Santa Clara
Workplace: HybridFull timeUSD 90,000 - 150,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4-8 yearsEducation: mastersSkills: ["Communication","Collaboration","Problem-solving","Teamwork"]

Technical Solutions Engineer at Arista Networks providing expert technical support and solutions guidance to customers. You’ll troubleshoot complex hardware/software issues, collaborate with software/hardware teams, and help drive customer success through rapid, accurate problem resolution and cross-functional teamwork.

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Arista Networks
Arista Networks
6 months ago

Technical Solutions Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Technical Solutions Engineer at Arista Networks providing expert technical support and solutions guidance to customers. You’ll troubleshoot complex hardware/software issues, collaborate with software/hardware teams, and help drive customer success through rapid, accurate problem resolution and cross-functional teamwork.
Location: Santa Clara
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Respond to customer product inquiries via telephone or in written, internet-based email.
  • •Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
  • •Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
  • •Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
  • •Document customer communication and recurring technical issues to support product quality programs and product development.

Pay and Benefits

Salary: USD 90,000 - 150,000 annually
Perks:Health InsuranceDentalVisionWellness Stipend

Key Requirements

  • •Working knowledge of networking industry, products, and protocols
  • •Minimum of 4-8 years hands-on experience and a combination of the following: designing, deploying, configuring, supporting, troubleshooting, debugging and administering the listed network protocols/technologies
  • •Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred
  • •Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
  • •A strong comfort level with Linux is highly desired
Experience:4-8 yearsComputer networking
Education:Master's
Skills:CommunicationCollaborationProblem-solvingTeamwork
Languages:English
Tech Stack:LinuxC++JavaPythonPerlJavaScriptShellIXIATcpdumpWiresharkEthernetBGPOSPFMPLSVLANSNMP

Company Brief

Arista Networks
Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 2004
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