Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Resilience","Leadership","Quality","Organizational skills","Problem-solving"]

Oversee front-of-house operations to deliver a smooth, enjoyable dining experience. Lead and train waitstaff, assign duties, manage reservations, seating, and work schedules, and coordinate with kitchen and bar teams for timely food and drinks. Handle guest inquiries and complaints professionally, maintain clean dining areas, ensure cash handling and register reconciliation, and support admin reporting. Use menu knowledge to assist guests and drive upselling of specials and promotions.

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Power International Holding
Power International Holding
1 day ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver a smooth, enjoyable dining experience. Lead and train waitstaff, assign duties, manage reservations, seating, and work schedules, and coordinate with kitchen and bar teams for timely food and drinks. Handle guest inquiries and complaints professionally, maintain clean dining areas, ensure cash handling and register reconciliation, and support admin reporting. Use menu knowledge to assist guests and drive upselling of specials and promotions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are met.
  • •Greet guests, assist with seating, and address inquiries or concerns promptly and professionally.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage waitstaff schedules to ensure coverage during peak hours and events.
  • •Handle guest complaints diplomatically, coordinate with kitchen and bar for timely delivery, and maintain clean dining areas.

Key Requirements

  • •Minimum 5 years working experience and 3 years relevant experience in waitstaff service roles.
  • •2 years of GCC experience is a plus.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage-related course.
  • •Thorough restaurant/menu knowledge, including ingredients, preparation methods, and dietary considerations.
  • •Excellent interpersonal and communication skills to handle guest inquiries and complaints effectively.
Experience:5+ yearsHospitalityCateringFood service
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage
Skills:ResilienceLeadershipQualityOrganizational skillsProblem-solving
Tech Stack:AIAI Fluency

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website