Sales and Service Leader - Full Time

Sephora
San Antonio
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Client-first mindset"]

Lead and inspire the store team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations while coaching team members through ongoing feedback and development. Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives, and assist with daily operations like inventory and visual merchandising. Uphold Sephora standards and foster an inclusive, teamwork-first environment.

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FursaFursa
Sephora
Sephora
5 days ago

Sales and Service Leader - Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead and inspire the store team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations while coaching team members through ongoing feedback and development. Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives, and assist with daily operations like inventory and visual merchandising. Uphold Sephora standards and foster an inclusive, teamwork-first environment.
Location: San Antonio
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies and Sephora standards.

Pay and Benefits

Salary: USD 24 - 27.5 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and able to lift/carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingCommunicationInterpersonal skillsClient-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn