Supervisor II

Tapestry
Arizona
Workplace: OnsiteFull timeUSD 50,000 - 70,000 annuallyFunction: OtherExperience: 1-2 yearsSkills: ["Communication","Interpersonal skills","Organizational skills","Leadership","Customer focus"]

Lead daily operations of a Coach coffee shop, modeling behaviors that support sales and high service standards. Partner with the District Manager to make decisions aligned with company priorities, recruit and train baristas, and oversee food and beverage prep and serving. Manage inventory, customer complaints, cash handling, store upkeep, and daily task completion while coaching team performance and ensuring compliance with POS and safety procedures.

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Tapestry
Tapestry
2 months ago

Supervisor II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead daily operations of a Coach coffee shop, modeling behaviors that support sales and high service standards. Partner with the District Manager to make decisions aligned with company priorities, recruit and train baristas, and oversee food and beverage prep and serving. Manage inventory, customer complaints, cash handling, store upkeep, and daily task completion while coaching team performance and ensuring compliance with POS and safety procedures.
Location: Arizona
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Partner with the District Manager to support organizational objectives aligned with company priorities and values.
  • •Recruit, train, mentor, and coach baristas to maintain standards and a positive environment.
  • •Oversee and direct baristas in preparing and serving food and beverages.
  • •Order products and conduct inventory to keep the coffee shop operating properly.
  • •Manage customer complaints, maintain a welcoming environment, balance registers/deposits, and ensure daily tasks are completed in line with Coach standards.

Pay and Benefits

Salary: USD 50,000 - 70,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition Assistance

Key Requirements

  • •1–2 years of experience in retail or food service management or retail.
  • •At least 6 months to 1 year of experience directly interacting with and fulfilling customer requests.
  • •6 months to 1 year of experience delegating tasks to other employees and coordinating multiple employees.
  • •Ability to direct the work of others, learn quickly, and develop talent.
  • •Meet store standards including quality beverages/food, cash handling, and store safety/security.
Experience:1-2 yearsRetailFood service
Skills:CommunicationInterpersonal skillsOrganizational skillsLeadershipCustomer focus
Tech Stack:POS

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor