Customer Engineer III-CMP

Applied Materials
China
Workplace: OnsiteFull timeFunction: OtherExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Training","Mentoring"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor-related equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate with customers to keep operations running smoothly. This role also includes training and mentoring junior customer engineers and collaborating with senior engineers to understand roadmaps and process needs.

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Applied Materials
Applied Materials
2 days ago

Customer Engineer III-CMP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor-related equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate with customers to keep operations running smoothly. This role also includes training and mentoring junior customer engineers and collaborating with senior engineers to understand roadmaps and process needs.
Location: China
Workplace: Onsite
Employment Type: Full time
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers to ensure smooth operations.
  • •Train and mentor junior Field Service Engineers [Customer Engineers].
Travel: Medium travel

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools (including digital multimeters).
  • •Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:4-7 yearsSemiconductor industryEquipment support
Education:Associate's
Skills:CommunicationTrainingMentoring
Licenses:Driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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